1. Establishing the Program's Objectives
When establishing incentive program objectives keep three things in mind:
- Make the objectives clear
- Make the objectives attainable
- Make the objectives quantifiable
Two Categories of Program Objectives:
| Hard |
Soft |
| For increased sales |
For developing teamwork |
| For increased profits |
For increasing teamwork |
| For increased productivity |
For promoting camaraderie |
| |
For reducing absenteeism |
|
